Coast Guard Organizational Performance Consultants

How can I get help from an OPC?

Coast Guard Organizational Performance Consultants assist leaders at all levels of the organization. To access OPC services, contact your servicing OPC.

D1 AOR
Mr. Sam Kornreich

D5 AOR
Vacant

D7 AOR
Ms. Ricki Rodrick
LT Dan Rogers

D8 AOR
Ms. Joy Fonseca
LT Scott Krejci

D9 AOR
CPO Aaron Knepper
Mr. Steve Ryba

D11 AOR
CWO Ann Ladd

D13 AOR
Mr. Neal Thayer
LCDR Christina Deal

D14 AOR
Ms. Pamela Dittrick

D17 AOR
Mr. Can Canavan
CPO Eric Engvall

Headquarters
Mr. Jeff Wright

LANTAREA
Dr. George Yacus
LCDR Byron Willeford
Mr. Peter Stinson

PACAREA
CDR Lisa Blow
Mr. Phil Miedema

CG-0931 Program Manager
Mr. Danny Prosser

Coast Guard Organizational Performance Consultants (OPCs) work, progammatically, for the Vice Commandant of the Coast Guard; they are assigned to district and area staffs throughout the Coast Guard. The following disciplines and areas of standardization define the OPC world of work and are in support of, and alignment with, the Commandant's intent and strategic vision.

Commandant’s Performance Excellence Criteria (CPEC): The CPEC is the Coast Guard's organizational management and leadership framework; it is used to assess and improve performance through improved management practices. Everything OPCs do fits into CPEC. OPCs participate in the CPEC assessment and award process at least biennially, teach leaders how to use CPEC, and conduct CPEC workshops.

Measures: OPCs understand CG measurement policy, practices, and tools. They assist commands and staffs to establish and use standard Coast Guard measures, command/staff-specific measures, and/or connect them to the proper SMEs for further assistance.

Commandant Performance Challenge and other assessments and surveys (such as the Organizational Assessment Survey): OPCs conduct CPEC-based assessments per program policy and requirements using standard processes, reports, and databases to conduct and report on assessment workshops, including systemic issues and proven practices. OPCs use standard processes and have the ability to tailor to the needs and performance level of each command/staff. OPCs use and customize a standard organizational assessment process that may be used with several survey instruments.

Coast Guard Business Intelligence: OPCs are experts for CGBI use in the field; OPCs assist programs and units in using CGBI to measure performance and readiness. OPCs serve as a critical link between units and programs with the CGBI team at Headquarters.

Knowledge Management: OPCs serve as knowledge management experts and facilitate organizational learning within the Coast Guard. OPCs provide proven practice clearinghouse for leadership and management issues.

Unit Leadership Development Program: OPCs Serve as ULDP Coaches or ULDP Coach Coordinators. ULDP Coaches are certified on the ULDP and can answer questions about system navigation or help a unit analyze assessment results.

Strategic Planning: OPCs consult and assist commands/staffs to use the standard Coast Guard Strategic Planning Process, which includes ensuring alignment with parent or senior organizations. Additionally, along with strategy development, OPCs advise and assist on to strategy deployment approaches such as, the use of action plans.

Local Alignment: OPCs align with local leaders (area/district commander, Chief of Staff, and local supervisor) to identify important issues/direction and determine how the OPCs contribute. They also gather information and align with area/district/headquarters programs, as appropriate, to understand the important issues to convey to commands/staffs in their AOR.

Facilitation: OPCs are skilled facilitators; they facilitate high-impact meetings and organizational planning sessions. OPCs work to train and develop a facilitator cadre to meet AOR needs.

Continuous Improvement: OPCs are process improvement experts with broad understandings of various continuous improvement and process improvement tools and models including TQM, LEAN, and Six Sigma. OPCs lead rapid improvement events and project teams; OPCs coach other personnel in the use of CI tools.

Innovation: OPCs are Coast Guard Innovation Process Champions. They help commands/staffs and individuals engage in the Innovation Process and participate with the local innovation council.

Value-Added Educational Opportunities: OPCs test for prospective student interest, and support students for National Graduate School and other demonstrated value-added undergraduate/graduate class convenings in their AOR. OPCs work with local leaders to identify viable student projects—supportive of local leader direction and/or CG strategies and Commandant’s Direction.

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